If you feel that your Junxion Box is in need of repair, please contact Junxion support. Returns will only be authorized after other attempts at support have been made by Junxion's support team.

Each Junxion Box carries a one-year limited warranty that covers most product repairs and replacements (see warranty for detail). Junxion will repair or replace approved units and ship back (leaving Junxion's facility) within 3 to 4 business days. An optional Junxion Care™ extended warranty provides service, support, and replacements for units no longer covered by their original warranty. Units out of warranty can be serviced for a flat fee plus a charge for any replacement parts.

Note. All repaired and replacement units will be reset to default factory settings.