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Yes, the Junxion Box supports most IP camera configurations. This guide provides tips for common camera configuration issues.

Camera Setup

  1. Turn on and configure your Junxion Box. If you have never done this, please refer to the User Guide that came with the Junxion Box. Make sure your Junxion Box can connect to the Internet before setting up the camera.

  2. Separately, turn on and configure the camera, with the camera's on-board management utility, to use a static IP address on the Junxion Box LAN. Consult the camera's manual if you have any questions. You will want to use an IP address outside of the Junxion Box DHCP address pool specified in the Device Manager. For instance, if the Junxion Box DHCP address pool is 192.168.2.10 - 192.168.2.200, set the camera to have a static IP address of 192.168.2.201.

  3. Plug the camera into port 1 of the Junxion Box using a crossover cable.

  4. From the forwarding page in the Junxion Box Device Manager, configure an unblocked external port to forward it's incoming traffic to the internal IP address and listening port of the camera, then click Apply. Before setting this up, you will need to check with your carrier to verify which incoming ports, if any, are allowed/blocked with your cellular data service plan. For example, if your carrier blocks incoming traffic on port 80, and your camera is setup to listen for incoming requests on port 80, a port forwarding rule could be setup to forward incoming traffic from port 9999 of the Junxion Box to port 80 of the camera's internal IP address. If your Junxion Box has a WAN IP address of 172.28.10.8, the camera could then be accessed by pointing your web browser at http://172.28.10.8:9999.

Troubleshooting

  1. Is your LAN configuration correct? Can a computer on the LAN connect to the camera on the same LAN?

  2. Does your carrier restrict any of the traffic being generated by your camera?

  3. When you connect to the camera over the Internet, are you able to log into the camera admin page? If not, what kind of errors do you get?

  4. Can you ping the IP address/port of the camera?

Carrier Specific Information
(The information put in this section may change and is for general information. Please double check with your carrier for specifics.)

  • Verizon. Does not block any ports used by cameras on their network.

  • Cingular. In order to use Cingular with an IP camera you will need to contact Cingular Customer Care to have a public APN provisioned to your account. After you've obtained a public APN, you can then proceed to setup port forwarding on the Junxion Box.

  • Sprint. To use Sprint service with an IP camera, you will need to setup port forwarding. Make sure that the external port is not port 80 (use port 9999, for example). You can setup whatever port you want for the internal port.