install easily. connect securely. manage remotely.

What if I have a great idea for the Junxion Box?

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A lot of the features in the Junxion Box are there because of suggestions and requests from people that use them in the field everyday. If you have ideas for enhancing the Junxion Box, please send your comments or suggestions to us at ideas@junxion.com.

What do I do if my unit needs repair?

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If you feel that your Junxion Box is in need of repair, please contact Junxion support. Returns will only be authorized after other attempts at support have been made by Junxion's support team.

How do I go about capturing a log file?

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For troubleshooting help with Junxion's support team, a Junxion Box log file can provide valuable information about the unit.

To capture a log file:

  1. Connect to the Junxion Box via a crossover Ethernet cable.

What if I need help with my unit?

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If your question isn't answered by the User Guide or the self-help resources located at www.junxion.com/support, you can contact customer support by filling out the support request form or by calling Junxion's support team at the telephone number listed below.

direct: 206.686.8988

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